Operating losses and delayed profitability
The company has a history of losses and must scale revenue faster than expenses to reach sustainable profitability.
- Scope
- Platform investment, sales and marketing, R&D
- Materiality
- high
Commerce.com, Inc. is a U.S.-based commerce software company that provides an open, multi-product platform for businesses to run and scale digital commerce operations. Its portfolio includes BigCommerce for ecommerce storefronts, Feedonomics for product data syndication, and Makeswift for visual site building, supporting B2C, B2B, and small-business use cases.
−3,6 %
78,7 %
−5,6 %
+2,8 %
1.98
1.98
| % | |
|---|---|
| Ecommerce platform | 55% Core SaaS software for building, managing, and scaling online storefronts and commerce workflows. |
| Product data management and syndication | 20% Tools that structure, optimize, and distribute product data across marketplaces and ad channels. |
| Visual site building and digital experience | 10% Low-code tools for creating and updating commerce pages, campaigns, and digital experiences. |
| Professional services and recurring services | 10% Implementation, recurring professional services, and other support tied to platform adoption. |
| Partner and payments-related revenue | 5% Revenue from partner integrations, variable fees, and emerging payments monetization. |
Commerce sells to merchants that need software to operate and grow online commerce across multiple channels...
Branded manufacturers, multi-brand online retailers, and store-based retailers buy storefront and omnichannel commerce tools to sell directly to consumers.
Manufacturers, distributors, wholesalers, professional services firms, and hybrid B2B/B2C sellers buy workflow and pricing tools to digitize complex sales processes.
Growth-oriented smaller merchants buy accessible commerce software and add capabilities over time as their operations scale.
Larger merchants buy extensible, API-first commerce infrastructure and data orchestration tools for more complex deployments.
Partners influence adoption, implementation, and referrals by integrating adjacent tools and helping merchants deploy the platform.
Commerce is headquartered in the United States and appears to generate most of its revenue in U.S...
Commerce is focused on deepening adoption across its core BigCommerce, Feedonomics, and Makeswift products while...
Higher product usage and lower churn improve recurring revenue quality and lifetime value.
A broad ecosystem makes the platform easier to adopt and differentiates it from closed stacks.
Payments can raise revenue per merchant and improve alignment with GMV growth.
AI features can improve personalization, automation, and merchant productivity.
Commerce faces execution risk from competition, customer churn, and the challenge of converting merchants to annual...
The company has a history of losses and must scale revenue faster than expenses to reach sustainable profitability.
The business depends on recurring subscriptions, so non-renewals or downgrades directly reduce revenue.
A breach could disrupt merchants, damage reputation, and cause customers to leave the platform.
Serving healthcare, financial services, firearms, CBD, and similar sectors increases sales friction and contract complexity.
Many customers source internationally, so policy changes can affect merchant activity and platform usage.
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: 28/04/2026