Customer concentration
A limited number of large customers can materially affect revenue if contracts are delayed or lost.
- Scope
- One customer represented 16% of group revenue in the latest disclosure.
- Materiality
- high
Freja eID Group AB develops digital identity products and related services centered on the Freja eID platform. The group also provides Fulfilment services for the secure logistics, programming, and distribution of physical devices used in identity verification, and operates from Sweden and Serbia.
| % | |
|---|---|
| Digital identity platform | 75% Software and infrastructure for secure electronic identification and identity wallets. |
| E-service authentication | 15% Identity services used by organizations to authenticate users into digital services. |
| White-label identity solutions | 5% Partner-facing identity platform delivered under customer or partner branding. |
| Fulfilment services | 5% Secure logistics, programming, and distribution of physical identity devices. |
Customers include public-sector organizations, financial institutions, and private companies that need secure digital...
Government and public-service organizations buy identity authentication for citizen and staff access.
Banks and financial firms use Freja for secure login, verification, and regulated access.
Companies integrate Freja into customer or employee workflows that require trusted identity checks.
Partners buy white-label identity infrastructure to offer identity services under their own brand.
Individuals register and use Freja eID to access digital services and identity-enabled workflows.
The business is anchored in Sweden, where most reported revenue is generated, with additional activity in the rest of...
Freja eID Group is focused on scaling its identity platform through organic user growth, broader adoption in public and...
The home market provides the largest installed base and reference customers for the platform.
Similar regulatory environments can reduce go-to-market friction and improve scalability.
Partners can distribute the identity platform without Freja building local brand presence itself.
The business depends on continued adoption of a trusted identity platform, so demand can be affected by regulation,...
A limited number of large customers can materially affect revenue if contracts are delayed or lost.
Most revenue is generated in one home market, making the business sensitive to local demand and regulation.
A digital identity platform must maintain strong security and privacy controls to retain users and customers.
Identity services depend on approval, trust frameworks, and changing digital-ID rules.
New markets require local integration, regulatory adaptation, and partner execution.
: 11/08/2026