Agilysys, Inc

Agilysys, Inc. builds software used by hospitality operators to run property operations and guest-facing experiences across lodging, gaming, and food & beverage venues. Its portfolio spans cloud-native SaaS and on-premise deployments, combining property management, point-of-sale, inventory/procurement, payments, and service workflow tools that connect front-of-house and back-of-house teams. The company sells software subscriptions/maintenance, software licenses and related hardware, and professional services for implementation and integration. Agilysys operates globally with headquarters in Alpharetta, Georgia and reports a single operating segment focused on the hospitality industry.

14,7 %

62,6 %

12,1 %

+15,9 %

1.47

1.41

— Agilysys, Inc
%
Property Management Systems (PMS)35% Stay PMS and Versa PMS for hotel/resort operations, multi-property management, and integrations.
Point-of-Sale (POS) & Food and Beverage Applications25% POS and related applications supporting venue operations across restaurants, resorts, casinos, and stadiums.
Inventory, Procurement & Back-office15% Eatec and Stratton Warren (SWS/SWS Direct) for purchasing, inventory, recipes, and e-procurement workflows.
Guest Experience, Service Ops, Sales & Catering15% Sales & Catering and Service tools that coordinate events, staff workflows, and guest communications.
Payments & Transaction Services5% Authorize and related payment/transaction capabilities for deposits, guarantees, and folio charges.
Professional Services5% Implementation, integration, development, installation, and related project services.

Agilysys sells primarily to hospitality and leisure operators that need integrated systems spanning rooms, food &...

  • Hotels, resorts and property management companiesprimary

    Buy PMS (Stay/Versa) plus Sales & Catering, Service, and payments to run property operations and monetize guest data across stays and events.

  • Casinos and gaming-adjacent hospitalityprimary

    Adopt PMS/POS and integrations (e.g., casino management systems) to coordinate rooms, F&B, and guest service with high reliability requirements.

  • Foodservice operators (corporate, education, healthcare)secondary

    Use POS and inventory/procurement (Eatec, SWS) to control food costs, manage recipes/forecasting, and streamline purchasing and production.

  • Cruise lines and destination/venue operatorssecondary

    Deploy POS/PMS-adjacent guest journey tools and service workflows to improve guest experience and operational efficiency in complex venues.

Agilysys operates across North America, Europe, the Middle East, Asia-Pacific, and India, with corporate headquarters...

  • Headquartered in Alpharetta, Georgia with global hospitality focus
  • Operations span North America, Europe, Middle East, Asia-Pacific, and India
  • International expansion is a stated growth vector in strategy disclosures
  • Exposure to travel/leisure cycles varies by region and can be correlated
  • Cross-border delivery increases importance of implementation and support
  • Currency and tariff/trade policy shifts can affect demand and costs

Agilysys’ strategy emphasizes customer-centric execution paired with continued product innovation across its core...

01
Expand breadth and depth of PMS and POS product setmedium-term

Deeper suites increase wallet share and reduce churn through integration value.

02
International expansionmedium-term

Adds new customer opportunities and supports global hospitality operators.

03
Operational efficiency and talent developmentshort-term

Implementation/support capacity and product development depend on retaining and hiring skilled staff.

Demand for Agilysys’ software is tied to hospitality and travel activity; downturns, pandemics, geopolitical events, or...

critical

Cybersecurity incidents and related disclosure/regulatory obligations

Incidents are difficult to assess quickly; errors in materiality/disclosure analyses can lead to compliance issues, fines, litigation, and reputational damage.

Scope
Company systems plus customer/vendor ecosystem
Materiality
high
high

Macroeconomic and global conditions reduce hospitality IT spending

Weak economies, conflicts, disease outbreaks, tariffs, and travel disruptions can cause customers to delay, decrease, or cancel purchases and slow collections.

Scope
Global hospitality and leisure demand sensitivity
Materiality
high
high

Hospitality customer insolvencies and bankruptcies

Customers in bankruptcy may not pay unpaid fees or reimbursements, pressuring revenue and liquidity.

Scope
Credit risk concentrated in hospitality operators
Materiality
high
medium

Product development and market acceptance risk

Growth depends on delivering new solutions, upgrades, and services that customers adopt; delays or misalignment can reduce competitiveness.

Materiality
medium
medium

Dependence on skilled employees and competitive labor markets

Retention and hiring challenges for software developers can slow innovation and implementations.

Materiality
medium
medium

Open-source software licensing and compliance risk

Ambiguous license terms and lack of warranties can create IP/compliance exposure if not properly managed.

Materiality
medium
Revenue classification and timing across products, subscription/maintenance, and services
Mix shifts can change reported growth and profitability even if bookings are stable
Allowance for doubtful accounts (bad debts)
Directly impacts operating income through higher bad debt expense
Inventory accounting for third-party hardware resale
Can affect gross margin and working capital
Valuation of corporate-owned life insurance and split-dollar liabilities
Affects other assets/liabilities and can influence non-operating line items

: 11/08/2026