Xylem Inc.
Xylem Inc. is a U.S.-based water technology company that designs, manufactures, and services engineered products and solutions used across the water cycle. Its portfolio spans water transport and dewatering, treatment, measurement, analytics, smart metering, digital software, and related services for utility, industrial, residential, and commercial applications worldwide.
Fiscal year 2025 · change from previous year
Development 2020–2025
Business
Share of revenuePumps, transport, dewatering, and treatment solutions for utility water and wastewater systems.
Pumps and water systems for residential, commercial, and industrial building applications.
Smart metering, analytics, communications, and control technologies for water and energy networks.
Service, rental, project, and lifecycle support offerings across water infrastructure applications.
Products
Reported · share of revenue- Products82.7 %
- Services17.3 %
Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.
Customers
Xylem sells to utilities, municipalities, industrial operators, and building owners that need to move, treat, measure, or monitor water. It also serves distributors and channel partners, especially in Applied Water, where local market coverage and technical support are important to reaching end users. Demand is tied to infrastructure replacement, water quality compliance, energy efficiency, and digital monitoring needs.
Buy pumps, treatment, metering, and monitoring systems for drinking water and wastewater networks.
Buy process water, dewatering, and wastewater solutions for manufacturing and resource operations.
Buy applied water products for buildings, facilities, and housing-related water systems.
Purchase and resell products, especially in Applied Water, to reach fragmented local end markets.
Buy smart metering, communications, and analytics tools to monitor and optimize networks.
Strategy
Xylem’s strategy centers on customer centricity, profitable growth, and building recurring revenue from services, software, and the installed base. The company emphasizes smart technology, integrated management, and data analytics to strengthen its position in water infrastructure and network monitoring. It also uses its global distribution network and broad product portfolio to cross-sell across utility, industrial, and building markets.
Service, parts, and rentals improve revenue durability and deepen customer relationships.
Connected monitoring, analytics, and smart metering increase customer value and differentiation.
Large utility projects and network modernization support long-cycle demand and technical switching costs.
Distributor and direct-sales effectiveness is central in fragmented markets and local service delivery.
Geography
2025Xylem operates globally and serves customers in approximately 150 countries, with direct sales and channel partners supporting a broad international footprint. The U.S. and western Europe are important markets, while emerging markets contribute to growth but can be more volatile. Its manufacturing, service, and distribution network is spread across multiple regions, which helps local delivery but also exposes the company to trade, logistics, and regulatory differences.
Share of the revenue the company reports by geography.
Risks
Xylem faces exposure to supply chain disruptions, cybersecurity incidents, and regulatory complexity because its products are used in critical infrastructure and rely on globally sourced components. Demand can also be affected by municipal spending cycles, industrial activity, trade restrictions, and competition on price, reliability, and service. Because many offerings are connected or digitally enabled, product security and network resilience are important operational risks.
- Supply chain concentration and component availabilityImpact: HighLikelihood: Medium
The business depends on global suppliers, including sole-source components, for manufacturing and delivery.
Exposure - Cybersecurity and connected-product disruptionImpact: HighLikelihood: Medium
Digitally enabled pumps, meters, and monitoring systems can be targeted or disrupted after installation.
Exposure - Regulatory and compliance burdenImpact: MediumLikelihood: Medium
Operations span water quality, environmental, trade, anti-bribery, and data privacy regimes.
Exposure: Global operations
- Competitive pressureImpact: MediumLikelihood: Medium
Customers compare performance, lifecycle cost, energy efficiency, and service quality across vendors.
Exposure
Accounting
Judgemental itemsDifferent performance obligations are recognized when control transfers or over time, affecting timing of revenue.
Impact: Quarterly revenue comparability
Valuation depends on future cash flow and discount-rate assumptions, which can trigger charges if expectations weaken.
Impact: Earnings and balance sheet carrying values
A large global footprint means reported results move with exchange rates, especially the euro and Canadian dollar.
Impact: Reported revenue and operating profit
Project-based work requires estimates for costs, progress, and collectability.
Impact: Revenue, gross margin, and working capital
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Last updated: 24/09/2026