# ISS GLOBAL A/S

> Clarifo company profile — qualitative business description generated from
> the company's filings. Financial statements, charts and ratios are
> available on Clarifo (https://www.clarifo.com/fi/companies/issglobal).

## Overview

ISS Global A/S is a Denmark-based workplace and facility services group operating across more than 30 countries. Its business combines integrated cleaning, support, property and workplace services delivered through local operating units and regional management structures.

## Products & services

• Cleaning and hygiene services
• Workplace support services
• Property and facilities management
• Security and specialist support services
• Integrated multi-service outsourcing contracts

- **Cleaning & Hygiene** (35%) — Routine and specialist cleaning, sanitation, and hygiene services for workplaces and facilities.
- **Support Services** (25%) — Catering, front-of-house, reception, mailroom, and other workplace support functions.
- **Facilities Management** (20%) — Bundled hard and soft FM services, including site coordination and building support.
- **Security & Specialist Services** (10%) — Security and other specialist outsourced services delivered under contract.
- **Other / Project Services** (10%) — Ad hoc and country-specific services, including legacy or non-core activities.

- Cleaning and hygiene services
- Workplace support services
- Property and facilities management
- Security and specialist support services
- Integrated multi-service outsourcing contracts

## Customers

ISS serves enterprises and institutions that outsource non-core workplace operations to a single service provider. Its customer base includes corporates, public-sector organizations, industrial sites, and multinational clients that want standardized service delivery across multiple locations. Contracts are typically won for reliability, scale, and the ability to bundle several facility services into one arrangement.

- **Corporate clients** (primary) — Large companies buying integrated cleaning, workplace support, and FM services to simplify operations.
- **Public sector** (secondary) — Government and institutional customers outsourcing cleaning, support, and site services.
- **Industrial clients** (primary) — Factories and industrial sites purchasing specialized onsite support and cleaning.
- **Multinational accounts** (primary) — Cross-border customers that need consistent service delivery across several countries.
- **Property operators** (secondary) — Owners and managers of commercial properties buying facilities and workplace services.

- Large corporates outsourcing workplace and facility operations
- Public-sector and government-related organizations
- Industrial and manufacturing sites needing onsite support
- Multinational clients seeking standardized cross-border service
- Property and site operators buying bundled FM contracts

## Geography

ISS operates in more than 30 countries, with Europe as a core operating region and meaningful exposure to Turkey and other international markets. The group organizes countries into regional management structures, and the report highlights Northern Europe, Central & Southern Europe, and separate handling of markets without full country support. Geographic mix matters because labor markets, inflation, regulation, and contract dynamics vary materially by country.

- **Europe** (100%) — The report states the group operates in more than 30 countries and reorganized European operations, but does not disclose revenue shares by region.

- Operates in more than 30 countries worldwide
- Europe is a core operating region for the group
- Turkey is a notable market with hyperinflation accounting
- Country operations are grouped by shared market conditions
- Some smaller markets are managed through Global Operations

## Strategy

ISS’s strategy centers on integrated outsourcing contracts, country-level execution, and regional management that matches local market conditions. The report also shows active portfolio management through divestments, restructuring execution, and selective focus on markets and contracts where the group believes it can improve the quality of the portfolio. Impairment testing and business-plan updates indicate a continued emphasis on protecting the carrying value of goodwill and customer contracts through execution discipline.

- **Integrated outsourcing growth** (medium-term) — Bundled contracts improve stickiness and increase the scope of services per customer.
- **Portfolio simplification** (short-term) — Divesting smaller or non-core businesses can sharpen management focus and reduce complexity.
- **Regional operating model** (medium-term) — Grouping countries by market conditions helps adapt service delivery and cost structures locally.
- **Impairment and capital preservation** (short-term) — Goodwill, customer contracts and lease assets are sensitive to updated market assumptions.

- Win bundled multi-service outsourcing contracts
- Manage countries through regional operating structures
- Divest non-core or underperforming businesses
- Execute restructuring in response to market changes
- Maintain value of goodwill and customer relationships

## Risks

ISS is exposed to labor-intensive service delivery, so wage inflation, staffing availability, and contract pricing pressure can affect performance. The report also highlights country-specific risks such as hyperinflation in Turkey, impairment pressure in France and Turkey, and execution risk in restructuring and divestment programs. Because the business relies on long-duration service contracts, changes in customer demand, contract retention, and onerous contract provisions can materially affect results.

- **Labor cost inflation** [high] — The business is labor-intensive, so wage and staffing cost increases can compress contract economics.
- **Hyperinflation in Turkey** [high] — IAS 29 restatement introduces volatility in revenue, assets, equity and financial items.
- **Impairment of goodwill and customer contracts** [high] — Updated business plans and deteriorating assumptions can reduce recoverable value.
- **Restructuring execution risk** [medium] — Turnaround and cost actions depend on timely execution across many countries and contracts.
- **Onerous contract exposure** [medium] — Long-term service contracts can become loss-making when costs rise or scope changes.

- Labor inflation can outpace contract repricing
- Hyperinflation creates translation and measurement volatility
- Contract losses can trigger onerous provision changes
- Restructuring execution may lag expectations
- Goodwill and customer contracts face impairment risk

## Accounting

The most important accounting issue in the report is the application of IAS 29 for Turkey, which restates non-monetary items and affects revenue, equity, depreciation and financial items. ISS also carries significant goodwill and customer contracts, so annual impairment testing and updated business plans can materially change reported asset values. Provisions for onerous contracts, defined benefit obligations, and lease-related assets are also judgment-heavy areas that can move results and balance-sheet values.

- **IAS 29 hyperinflation accounting** — Affects revenue, goodwill, equity, depreciation and financial expenses
- **Goodwill impairment** — Can create large non-cash charges or protect carrying values
- **Onerous contract provisions** — Affects operating profit and provisions
- **Defined benefit pensions** — Moves other comprehensive income and balance-sheet liabilities
- **Lease accounting** — Affects depreciation, interest expense and right-of-use assets

- IAS 29 restatement for Turkey affects revenue and equity
- Goodwill and customer contracts are tested for impairment
- Onerous contract provisions can change with contract exits
- Defined benefit obligations depend on actuarial assumptions
- Lease and right-of-use assets affect depreciation and balance sheet

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*Last updated: 2026-10-24T15:11:06.958983+00:00*