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ISS GLOBAL A/S

ISS Global A/S is a Denmark-based workplace and facility services group operating across more than 30 countries. Its business combines integrated cleaning, support, property and workplace services delivered through local operating units and regional management structures.

Liikevaihto84,7mrd DKK
+1,1 %v/v
Liikevoitto (EBIT)3 514milj. DKK
−0,7 %v/v
EBIT-marginaali4,1%
−0,1 %-yks.v/v
Nettotulos2 312milj. DKK
−9,2 %v/v

Tilikausi 2025 · muutos edellisvuodesta

Kehitys 2020–2025

−20020406080100mrd DKK2020: 70,8 mrd DKK2020: EBIT −4,9 mrd DKK20202021: 71,4 mrd DKK2021: EBIT 1,6 mrd DKK20212022: 76,6 mrd DKK2022: EBIT 2,5 mrd DKK20222023: 78,7 mrd DKK2023: EBIT 2,9 mrd DKK20232024: 83,8 mrd DKK2024: EBIT 3,5 mrd DKK20242025: 84,7 mrd DKK2025: EBIT 3,5 mrd DKK202584,73,5
LiikevaihtoLiikevoitto (EBIT)

Liiketoiminta

Osuus liikevaihdosta
Cleaning & Hygiene35 %

Routine and specialist cleaning, sanitation, and hygiene services for workplaces and facilities.

Support Services25 %

Catering, front-of-house, reception, mailroom, and other workplace support functions.

Facilities Management20 %

Bundled hard and soft FM services, including site coordination and building support.

Security & Specialist Services10 %

Security and other specialist outsourced services delivered under contract.

Other / Project Services10 %

Ad hoc and country-specific services, including legacy or non-core activities.

Asiakkaat

ISS serves enterprises and institutions that outsource non-core workplace operations to a single service provider. Its customer base includes corporates, public-sector organizations, industrial sites, and multinational clients that want standardized service delivery across multiple locations. Contracts are typically won for reliability, scale, and the ability to bundle several facility services into one arrangement.

Corporate clients

Large companies buying integrated cleaning, workplace support, and FM services to simplify operations.

Public sector

Government and institutional customers outsourcing cleaning, support, and site services.

Industrial clients

Factories and industrial sites purchasing specialized onsite support and cleaning.

Multinational accounts

Cross-border customers that need consistent service delivery across several countries.

Property operators

Owners and managers of commercial properties buying facilities and workplace services.

Strategia

ISS’s strategy centers on integrated outsourcing contracts, country-level execution, and regional management that matches local market conditions. The report also shows active portfolio management through divestments, restructuring execution, and selective focus on markets and contracts where the group believes it can improve the quality of the portfolio. Impairment testing and business-plan updates indicate a continued emphasis on protecting the carrying value of goodwill and customer contracts through execution discipline.

Integrated outsourcing growthKeskipitkä aikaväli

Bundled contracts improve stickiness and increase the scope of services per customer.

Portfolio simplificationLyhyt aikaväli

Divesting smaller or non-core businesses can sharpen management focus and reduce complexity.

Regional operating modelKeskipitkä aikaväli

Grouping countries by market conditions helps adapt service delivery and cost structures locally.

Impairment and capital preservationLyhyt aikaväli

Goodwill, customer contracts and lease assets are sensitive to updated market assumptions.

Maantiede

ISS operates in more than 30 countries, with Europe as a core operating region and meaningful exposure to Turkey and other international markets. The group organizes countries into regional management structures, and the report highlights Northern Europe, Central & Southern Europe, and separate handling of markets without full country support. Geographic mix matters because labor markets, inflation, regulation, and contract dynamics vary materially by country.

Riskit

ISS is exposed to labor-intensive service delivery, so wage inflation, staffing availability, and contract pricing pressure can affect performance. The report also highlights country-specific risks such as hyperinflation in Turkey, impairment pressure in France and Turkey, and execution risk in restructuring and divestment programs. Because the business relies on long-duration service contracts, changes in customer demand, contract retention, and onerous contract provisions can materially affect results.

Järjestetty vakavuuden mukaan
MatalaKohtalainenKorkeaMatalaKohtalainenKorkeaVaikutus →Todennäköisyys →Labor cost inflation1Hyperinflation in Turkey2Impairment of goodwill and customer contracts3Restructuring execution risk4Onerous contract exposure5
Vaikutus on riskin vakavuus ja todennäköisyys sen toteutumisen todennäköisyys lähivuosina, molemmat arvioitu yhtiön raporttien perusteella. Numerot vastaavat listaa.
  1. Labor cost inflationVaikutus: KorkeaTodennäköisyys: Korkea

    The business is labor-intensive, so wage and staffing cost increases can compress contract economics.

    Kohdistuu: Global operations

  2. Hyperinflation in TurkeyVaikutus: KorkeaTodennäköisyys: Korkea

    IAS 29 restatement introduces volatility in revenue, assets, equity and financial items.

    Kohdistuu: Turkey

  3. Impairment of goodwill and customer contractsVaikutus: KorkeaTodennäköisyys: Kohtalainen

    Updated business plans and deteriorating assumptions can reduce recoverable value.

    KohdistuuFranceTurkeyOther CGUs
  4. Restructuring execution riskVaikutus: KeskitasoTodennäköisyys: Korkea

    Turnaround and cost actions depend on timely execution across many countries and contracts.

    Kohdistuu: Multi-country operations

  5. Onerous contract exposureVaikutus: KeskitasoTodennäköisyys: Kohtalainen

    Long-term service contracts can become loss-making when costs rise or scope changes.

    Kohdistuu: Public-sector and legacy contracts

Kirjanpito

Harkinnanvaraiset erät
IAS 29 hyperinflation accounting

Turkey is treated as hyperinflationary, so non-monetary items and results are restated before translation into DKK.

Vaikutus: Affects revenue, goodwill, equity, depreciation and financial expenses

Goodwill impairment

The group performs annual and interim impairment testing for CGUs and intangible assets.

Vaikutus: Can create large non-cash charges or protect carrying values

Onerous contract provisions

Service contracts can become loss-making when costs rise faster than contract pricing.

Vaikutus: Affects operating profit and provisions

Defined benefit pensions

Actuarial assumptions on discount rates, inflation and asset values affect obligations.

Vaikutus: Moves other comprehensive income and balance-sheet liabilities

Lease accounting

Workplace service operations use property and equipment leased in many countries.

Vaikutus: Affects depreciation, interest expense and right-of-use assets

Päivitetty: 24.10.2026