Customer concentration
One customer represented 23% of revenue in 2025, so account loss would materially reduce sales.
- Scope
- Large enterprise accounts
- Materiality
- high
Quest Resource Holding Corp
Quest Resource Holding Corp. is a U.S.-based waste and recycling management company that designs and runs customer-specific programs for the collection, processing, recycling, disposal, and tracking of waste streams and recyclables. Its services are used by large, multi-location businesses across multiple industries, with an emphasis on centralized program management, compliance, and resource recovery.
−0,4 %
17,0 %
−6,1 %
−13,3 %
1.30
1.30
| % | |
|---|---|
| Waste and recycling management services | 70% Customer-specific programs for collection, processing, disposal, and recycling of waste streams. |
| Commodity and recyclable material sales | 15% Revenue from selling recovered materials such as cardboard, metal, paper, plastics, and oil-related recyclables. |
| Program management and fee-based services | 10% Recurring management fees, contracted pricing, and shared-savings arrangements. |
| Ancillary products and equipment | 5% Products and equipment such as antifreeze, windshield washer fluid, dumpsters, and compactors. |
Quest serves large, multi-location businesses that need centralized management of complex waste streams across many...
- Large multi-location enterprisesprimary
Buy centralized waste and recycling program management to standardize service across many sites and reduce administrative burden.
- Industrial and manufacturingprimary
Buy services for production-related waste streams, recycling, and disposal tied to operating volume.
- Distribution and logisticssecondary
Buy recurring waste handling and recycling support for warehouses, distribution centers, and transport facilities.
- Hospitality and retailsecondary
Buy outsourced waste and recycling coordination to manage many locations with consistent service and reporting.
- Healthcare and property managementsecondary
Buy compliant handling of regulated and mixed waste streams plus consolidated invoicing and reporting.
Quest operates as a national provider in the United States, with sales and service delivery organized around a broad...
- •United States is the core operating market
- •National coverage supports multi-location customer contracts
- •Service delivery relies on local haulers and processors
- •Commodity sales expose the business to U.S. recycling markets
- •No meaningful non-U.S. revenue disclosure was provided
Quest’s strategy centers on winning and retaining large multi-site customers with a one-stop waste and recycling...
01
Grow the installed customer basemedium-term
Diversifies revenue and reduces concentration risk from a few large accounts.
02
Deepen service scopemedium-term
More waste streams and ancillary services increase wallet share and switching costs.
03
Improve operating efficiency and billing controlshort-term
Invoice auditing and service optimization are core to the value proposition.
Quest is exposed to customer concentration, since a small number of large accounts can represent a meaningful share of...
No firm volume commitments
Customers can cancel, reduce, or delay services, which makes revenue less predictable.
- Scope
- Multi-year service contracts
- Materiality
- high
Commodity price volatility
Sales of recyclables such as cardboard, metal, oil, and plastics depend on market prices.
- Scope
- Recyclable material sales
- Materiality
- medium
Competitive pressure from large waste firms
Large landfill and disposal companies have greater scale, resources, and market recognition.
- Scope
- National waste and recycling services
- Materiality
- medium
Cybersecurity and IT disruption
The business relies on systems for billing, tracking, and customer reporting.
- Scope
- Customer data and service operations
- Materiality
- medium
Accounts receivable reserve
Affects net revenue and operating cash flow
Goodwill impairment
Can create large non-cash charges
Intangible asset recoverability
Can reduce reported earnings through impairment
Revenue mix and timing
Affects comparability across periods
: 29.4.2026