Ooma, Inc
Ooma Inc. provides cloud-based communications services and related devices for business and residential users. Its platform combines subscription calling services, on-premise endpoints, desktop and mobile apps, and cloud calling infrastructure, with primary operations in the United States and Canada.
Tilikausi 2026 · muutos edellisvuodesta
Kehitys 2021–2026
Liiketoiminta
Osuus liikevaihdostaCloud-based voice, collaboration, and phone system services sold to businesses on recurring plans.
Home phone service and related recurring consumer communications offerings.
On-premise devices, endpoint devices, and shipping-related product revenue.
Tuotteet
Raportoitu · osuus liikevaihdosta- Subscription and Services Revenue92,1 %
- Product and Other Revenue7,9 %
Lähde: 10-K FY2026, yhtiön tuotelinjoittain raportoima liikevaihto (SEC XBRL). Osuudet on laskettu näytetyistä riveistä ja ne summautuvat 100 %:iin.
Asiakkaat
Ooma sells to small, medium, and larger businesses that want cloud-based voice and collaboration tools, as well as to residential users seeking internet-based home phone service. It also serves channel partners and resellers that distribute its business and consumer offerings, including retailers, master agents, value-added resellers, and technology services distributors.
Buy Ooma Office and related subscriptions for affordable cloud calling, mobility, and business phone features.
Buy Ooma Residential services and devices for home phone service with mobile integration and voice quality.
Buy Ooma Enterprise, AirDial, and platform services for mission-critical communications and analog replacement.
Buy or distribute Ooma services and devices through retail, VAR, TSD, master agent, and partner channels.
Strategia
Ooma is focused on expanding its business communications base, adding higher-value services, and increasing revenue per customer through new features and adjacent offerings. It also emphasizes partner channels, product innovation, and selective international expansion to extend its cloud communications platform beyond core voice services.
Business subscriptions are the main growth engine and support recurring revenue.
More features and services raise customer lifetime value and retention.
AirDial addresses legacy phone-line replacement demand in businesses.
Retail, reseller, and partner channels expand reach without relying only on direct sales.
Maantiede
Ooma primarily serves the United States and Canada, with limited offerings in certain other countries. Its headquarters are in Sunnyvale, California, and its direct sales force is located in the United States and Canada, while retail and partner channels extend market reach across North America.
Riskit
Ooma depends on cost-effective user acquisition and retention in a competitive communications market where customers can often cancel subscriptions without penalty. Its cloud and device-based model also creates exposure to cybersecurity, telecom regulation, channel dependence, and supply-chain or tariff-related costs tied to hardware and network operations.
- Customer churn and subscription cancellationVaikutus: KorkeaTodennäköisyys: Kohtalainen
Most service plans can be terminated without penalty, so retention is critical to recurring revenue.
Kohdistuu: Business and residential subscriptions
- Cost-effective user acquisitionVaikutus: KorkeaTodennäköisyys: Kohtalainen
Growth depends on attracting new users efficiently in a competitive market.
Kohdistuu: Sales and marketing efficiency
- Cybersecurity and data compromiseVaikutus: KorkeaTodennäköisyys: Kohtalainen
The platform handles customer communications data and depends on always-on cloud systems.
Kohdistuu - Regulatory and compliance riskVaikutus: KeskitasoTodennäköisyys: Kohtalainen
Telecommunications, marketing, and privacy rules can restrict operations and create penalties.
Kohdistuu: Communications services and customer outreach
- Hardware supply chain and tariff exposureVaikutus: KeskitasoTodennäköisyys: Kohtalainen
Product revenue depends on manufactured devices and imported components.
Kohdistuu: On-premise devices and endpoint hardware
Kirjanpito
Harkinnanvaraiset erätSubscription services are recognized ratably, while devices are recognized at a point in time, affecting mix and timing.
Vaikutus: Can shift revenue between quarters based on service starts and hardware shipments
Acquisitions such as 2600Hz create amortizable intangibles and potential impairment risk.
Vaikutus: Affects operating income through amortization and possible write-downs
Office and facility leases create right-of-use assets and liabilities under U.S. GAAP.
Vaikutus: Affects leverage, operating expense presentation, and cash flow classification
Reported expenses included litigation and restructuring items in recent periods.
Vaikutus: Can create non-recurring charges and reduce comparability
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Päivitetty: 24.9.2026