Macy's, Inc.

Macy's, Inc. operates a portfolio of U.S. department store and beauty retail banners, including Macy's, Bloomingdale's and Bluemercury, across physical stores, digital channels and marketplace formats. The company sells apparel, accessories, cosmetics, home goods and other consumer merchandise, while also using private brands, off-price concepts and omni-channel fulfillment to differentiate its offer.

8,5 %

40,3 %

2,8 %

−1,7 %

1.49

0.50

— Macy's, Inc.
%
Macy's nameplate retail55% Full-line Macy's stores, Macy's Backstage, Macy's small format and related digital sales.
Bloomingdale's luxury retail20% Bloomingdale's full-line stores, Bloomingdale's The Outlet, Bloomie's and marketplace sales.
Bluemercury beauty retail10% Prestige beauty, skincare and related services sold through Bluemercury stores and online.
Private brands and licensed merchandise10% Company-owned brands and licensed labels designed and sourced through Macy's Merchandising Group.
Other revenue and services5% Credit program services, marketplace commissions, restaurant sales and gift card breakage.

Macy's serves broad middle-market department store shoppers who buy apparel, accessories, cosmetics and home...

  • Macy's core department store customersprimary

    Buy apparel, accessories, cosmetics and home goods from the Macy's banner for convenience, brand mix and promotions.

  • Bloomingdale's premium and luxury customersprimary

    Buy higher-end fashion, accessories and beauty from Bloomingdale's stores and digital channels for exclusivity and brand curation.

  • Bluemercury beauty shopperssecondary

    Buy prestige beauty and skincare products, often valuing service, assortment depth and premium brands.

  • Off-price and value shopperssecondary

    Buy discounted or opportunistic merchandise through Backstage and outlet formats to access lower prices.

  • Marketplace and omni-channel customersemerging

    Buy through digital marketplace and omni-channel fulfillment for broader assortment, convenience and speed.

Macy's is primarily a U.S. retailer, with 680 store locations across 43 states, the District of Columbia, Puerto Rico...

  • U.S. is the core market, with 680 stores across 43 states plus DC, Puerto Rico and Guam
  • Stores are concentrated in urban and suburban trade areas with dense population bases
  • Physical store traffic matters because stores drive sales, fulfillment and returns
  • Licensed Bloomingdale's stores operate in Dubai and Kuwait under third-party agreements
  • Supply chain sourcing is global, with most merchandise manufactured outside the U.S.

Macy's is executing a three-year 'A Bold New Chapter' strategy focused on improving the customer experience,...

01
Strengthen and reimagine Macy's nameplateshort-term

The core banner needs better productivity, relevance and traffic to offset store rationalization and online competition.

02
Accelerate digital and omni-channel capabilitiesmedium-term

Stores and digital channels are linked, so better search, fulfillment and in-stock performance support conversion and retention.

03
Grow luxury and premium bannersmedium-term

Bloomingdale's and Bluemercury provide a more differentiated, higher-end customer proposition and help balance the Macy's banner.

04
Preserve balance sheet flexibility and shareholder returnsshort-term

Retail is cyclical and capital intensive, so liquidity and credit metrics support resilience through changing demand.

Macy's faces execution risk in its store rationalization and omni-channel transformation, because traffic declines or...

high

Store traffic decline and mall weakness

The business relies on physical stores to generate sales, fulfillment and brand visibility, so lower traffic directly hurts revenue and fixed-cost leverage.

Scope
Macy's full-line stores and mall-based locations
Materiality
high
high

Strategy execution risk

Store closures, reimagined locations and assortment changes may not produce the expected productivity gains or customer response.

Scope
A Bold New Chapter transformation program
Materiality
high
high

Supply chain and third-party dependence

The company depends on external vendors and sources most merchandise outside the U.S., creating disruption and insolvency risk.

Scope
Imported apparel, accessories, home and beauty merchandise
Materiality
high
high

Tariffs and foreign trade policy

Higher import duties or policy changes can raise product costs and reduce gross margin if not passed through to customers.

Scope
Primarily Asia-sourced merchandise
Materiality
high
medium

Reputational risk

Brand perception affects customer loyalty, employee retention and access to capital, especially during restructuring and climate-related scrutiny.

Scope
Macy's, Bloomingdale's and private brands
Materiality
medium
Long-lived asset impairment and restructuring charges
Can materially change operating income in transformation periods
Real estate monetization gains
Can distort comparability across quarters and years
Seasonality and comparable sales
Makes interim results less representative of full-year performance
Other revenue recognition
Affects mix, gross margin and revenue growth rates
Lease accounting
Affects operating expenses, liabilities and cash flow presentation

: 28.4.2026