Latch, Inc. is a U.S.-based building technology company that rebranded as DOOR in 2025 while keeping its legal name. It sells an integrated mix of smart access hardware, cloud software, and installation and support services for multifamily properties, with a growing emphasis on building operations and smart home automation.
−67,7 %
38,3 %
−76,7 %
+23,8 %
2.30
1.76
| % | |
|---|---|
| Hardware | 29% Smart access control devices and connected building hardware sold to property customers. |
| Software | 30% Subscription-based DOOR Platform SaaS licensed to manage access and connected devices. |
| Professional services | 41% Installation, activation, resident services, HelloTech, and property management services. |
Latch primarily serves real estate developers, builders, owners, and property managers in the U.S...
They license the SaaS platform and buy hardware/services to manage access, security, and operations across apartment buildings.
They purchase hardware and installation for new developments where integrated access systems are specified upfront.
They are end users of the DOOR App for entry, guest access, and smart home interactions, supporting adoption and retention.
They use Door Property Management and related services for building operations and resident support.
They buy on-demand technical and home services such as installation, assembly, and cleaning.
The company operates primarily in the United States and Canada, with customers concentrated in those two markets...
Latch is shifting from a narrow smart access offering toward a broader building intelligence platform that combines...
A wider product set increases customer stickiness and expands wallet share across building operations.
Subscription revenue is more predictable than hardware and supports a more durable business model.
The company is still loss-making, so cash preservation is essential to fund operations and avoid financing pressure.
Latch remains exposed to execution risk as it tries to scale a mixed hardware-software-services model while still...
Management says goodwill is sensitive to revenue growth, operating losses, cash position and valuation assumptions, and some or all may be impaired.
The company continues to use cash in operations and is prioritizing liquidity preservation to fund ongoing losses.
Professional services depend on third-party labor, technicians and property service providers, which can affect quality and margins.
Demand depends on multifamily development, ownership budgets and property management spending.
: 28.4.2026