# Telia Company

> Clarifo company profile — qualitative business description generated from
> the company's filings. Financial statements, charts and ratios are
> available on Clarifo (https://www.clarifo.com/en/companies/teliacompany).

## Overview

Telia Company is a leading telecommunications operator in the Nordics and Baltics, providing a wide range of services including mobile, broadband, and TV. With a strong focus on digital infrastructure, Telia supports the growing data consumption needs of individuals and businesses. The company is committed to enhancing customer satisfaction through robust network services and strategic investments in technology and AI. Telia's operations are characterized by a disciplined approach to capital allocation and a progressive dividend policy.

## Products & services

• Mobile services
• Broadband services
• TV and media services
• Business networking solutions
• IT and media services
• Fiber subscriptions

- **Mobile Services** (40%) — Includes mobile voice and data services for consumers and enterprises.
- **Broadband Services** (25%) — Comprises fixed broadband and fiber internet services.
- **TV and Media** (15%) — Offers TV subscriptions and streaming services.
- **Business Solutions** (10%) — Provides networking and communication solutions for enterprises.
- **IT Services** (10%) — Covers IT and media services for business clients.

- Mobile services
- Broadband services
- TV and media services
- Business networking solutions
- IT and media services
- Fiber subscriptions

## Customers

Telia Company serves a diverse customer base across the Nordics and Baltics, including both individual consumers and enterprises. The consumer segment benefits from Telia's robust mobile, broadband, and TV services, which are tailored to meet the needs of a digital lifestyle. Enterprises rely on Telia for business-critical networking and IT solutions, enabling them to operate efficiently in a competitive market. The company's focus on customer satisfaction and service quality has led to high retention rates and strong brand loyalty.

- **Consumer** (primary) — Purchases mobile, broadband, and TV services for personal use.
- **Enterprise** (primary) — Acquires networking and IT solutions for business operations.
- **Public Sector** (secondary) — Utilizes mission-critical services for government operations.
- **SME** (emerging) — Seeks affordable IT and media services to enhance business efficiency.

- Consumers seeking reliable mobile and broadband services
- Enterprises requiring robust networking and communication solutions
- Public sector entities needing mission-critical services
- SMEs looking for cost-effective IT and media services
- Households interested in converged TV and streaming offerings

## Geography

Telia Company operates across six geographical markets, with a strong presence in the Nordics and Baltics. Key markets include Sweden, Finland, and Norway, where the company has established a significant customer base. Telia's operations are supported by robust network infrastructure, enabling it to deliver high-quality services across these regions. The company's strategic focus on these markets allows it to leverage regional expertise and maintain competitive advantage.

- Strong presence in the Nordics and Baltics
- Key markets include Sweden, Finland, and Norway
- Robust network infrastructure supports service delivery
- Regional expertise enhances competitive advantage

## Strategy

Telia Company's strategic priorities include enhancing customer satisfaction, optimizing capital allocation, and expanding digital infrastructure. The company is focused on delivering consistent EBITDA growth and achieving its free cash flow targets. Strategic investments in technology and AI are aimed at increasing operational efficiency and simplifying processes. Telia's commitment to a progressive dividend policy underscores its focus on shareholder value.

- **Enhance customer satisfaction** (medium-term) — To increase retention and brand loyalty
- **Optimize capital allocation** (long-term) — To ensure sustainable growth and profitability
- **Expand digital infrastructure** (long-term) — To support growing data consumption

- Enhancing customer satisfaction through service quality
- Optimizing capital allocation for sustainable growth
- Expanding digital infrastructure to meet data demands
- Investing in technology and AI for operational efficiency
- Maintaining a progressive dividend policy for shareholder value

## Risks

Telia Company faces several risks, including competitive pressures in the telecommunications market and regulatory challenges across its operating regions. The company's exposure to geopolitical risks, particularly in the Nordics and Baltics, can impact its operations. Additionally, technological advancements and changing consumer preferences pose risks to Telia's business model. The company employs an Enterprise Risk Management Framework to identify and mitigate these risks effectively.

- **Competitive pressures** [high] — High competition in telecom market
- **Regulatory challenges** [medium] — Strict regulations in operating regions
- **Geopolitical risks** [medium] — Exposure to political instability

- Competitive pressures in telecommunications market
- Regulatory challenges in operating regions
- Geopolitical risks in the Nordics and Baltics
- Technological advancements impacting business model
- Changing consumer preferences affecting service demand

## Accounting

Telia Company applies IFRS standards, with critical accounting matters including revenue recognition and lease accounting. The timing of revenue recognition, particularly for bundled services, can impact reported earnings. Lease accounting under IFRS 16 affects the company's balance sheet and EBITDA. The company also faces challenges related to asset retirement obligations, particularly in the dismantling of copper networks, which require careful estimation and provisioning.

- **Revenue recognition** — high
- **Lease accounting (IFRS 16)** — medium
- **Asset retirement obligations** — medium

- Revenue recognition timing affects reported earnings
- Lease accounting under IFRS 16 impacts balance sheet
- Asset retirement obligations require careful estimation
- Provisioning for network dismantling affects financials

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*Last updated: 2026-08-11T04:04:56.591629+00:00*