KONE Oyj
KONE is a global leader in the elevator and escalator industry, headquartered in Espoo, Finland. The company specializes in the design, manufacture, and maintenance of elevators, escalators, and automatic building doors. KONE plays a crucial role in urban development by ensuring the smooth and safe movement of people in smart and sustainable buildings. With operations in nearly 70 countries, KONE serves a diverse range of customers worldwide, focusing on innovation and sustainability in urban mobility solutions.
Fiscal year 2025 · change from previous year
Development 2021–2025
Business
Share of revenueIncludes elevators and escalators for new buildings
Services for maintaining existing equipment
Upgrades and updates for existing installations
Customers
KONE's customer base is diverse, including property developers, building owners, facility managers, and public sector organizations. The company serves both residential and commercial sectors, providing solutions that enhance building accessibility and efficiency. Customers choose KONE for its commitment to safety, reliability, and sustainability, as well as its innovative digital solutions that integrate with smart building technologies. KONE's extensive service network ensures timely maintenance and support, which is critical for customer satisfaction and operational continuity.
Purchase new elevators and escalators for projects
Invest in modernization and maintenance for existing equipment
Require escalators and autowalks for public infrastructure
Strategy
KONE's strategic priorities focus on expanding its service and modernization businesses, which now account for over 60% of revenue. The company is accelerating digitalization efforts to enhance maintenance services and customer experience. KONE aims to lead in sustainable urban development by offering energy-efficient solutions and reducing carbon emissions. The company is also optimizing its procurement and sales operations to improve profitability and competitiveness in a challenging market environment.
To drive revenue growth and resilience
To enhance customer experience and operational efficiency
To lead in energy efficiency and carbon reduction
Geography
Q2/2025KONE operates in nearly 70 countries, with a significant presence in Europe, North America, and Asia-Pacific. The company has manufacturing facilities and service centers strategically located to support its global operations. China represents a key market, although it faces challenges due to economic conditions. KONE's geographic diversification helps mitigate risks associated with regional market fluctuations and supports its growth strategy by tapping into emerging markets.
Share of the revenue the company reports by geography.
Risks
KONE faces several risks, including economic fluctuations impacting the construction industry, particularly in China. Geopolitical tensions and supply chain disruptions pose additional challenges. The competitive landscape in the elevator and escalator industry requires KONE to continuously innovate and adapt to changing customer needs. Financial risks include currency fluctuations and changes in local financial regulations, which can affect cash flow and profitability. KONE's risk management strategies aim to mitigate these exposures and ensure business continuity.
- Economic Fluctuations in ChinaImpact: CriticalLikelihood: High
Affects demand for new equipment
- Geopolitical TensionsImpact: HighLikelihood: Medium
Impact on global supply chains and market access
- Competitive LandscapeImpact: HighLikelihood: Medium
Requires continuous innovation to maintain market share
Accounting
Judgemental itemsImpacts timing and amount of reported sales
Impact: Significant for long-term contracts
Affects financial results due to global operations
Impact: Material impact on profitability
Used to manage foreign exchange risks
Impact: Affects balance sheet and cash flow
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Last updated: 24/09/2026