# Coor Service Management Holding AB

> Clarifo company profile — qualitative business description generated from
> the company's filings. Financial statements, charts and ratios are
> available on Clarifo (https://www.clarifo.com/en/companies/coorservicemanagementhold.).

## Overview

Coor Service Management Holding AB is a prominent provider of facility management services in the Nordic region, focusing on creating efficient and sustainable workplace environments. Founded in 1998 and listed on Nasdaq Stockholm since 2015, Coor specializes in workplace services, property services, and strategic advisory services. The company serves a diverse range of clients, including large corporations and public-sector organizations, by optimizing their service activities to enhance operational efficiency and productivity. Coor is committed to sustainability and social responsibility, integrating these principles into its business operations.

## Products & services

• Workplace services
• Property services
• Strategic advisory services
• Integrated facility management
• Cleaning and maintenance services
• Technical property management
• Environmental and sustainability consulting

- **Workplace Services** (30%) — Includes services aimed at enhancing workplace efficiency and employee satisfaction.
- **Property Services** (30%) — Encompasses maintenance and management of client properties.
- **Strategic Advisory Services** (15%) — Provides consultancy on optimizing service activities.
- **Integrated Facility Management** (25%) — Combines multiple services into a single management solution.

- Workplace services
- Property services
- Strategic advisory services
- Integrated facility management
- Cleaning and maintenance services
- Technical property management
- Environmental and sustainability consulting

## Customers

Coor's customer base is diverse, including both large multinational corporations and public-sector organizations across the Nordic region. Key clients include companies like ABB, IKEA, and Volvo Cars, as well as public entities such as the Danish Police and Karolinska University Hospital. These customers rely on Coor for comprehensive facility management solutions that enhance operational efficiency and employee satisfaction. Coor's ability to tailor its services to meet specific client needs is a significant factor in its customer relationships, contributing to high customer satisfaction and retention rates.

- **Large Corporations** (primary) — Require integrated facility management to enhance operational efficiency.
- **Public Sector** (primary) — Needs comprehensive property and workplace services for public facilities.
- **Medium-sized Enterprises** (secondary) — Looking for tailored workplace services to improve employee satisfaction.

- Large multinational corporations seeking efficient facility management
- Public-sector organizations needing comprehensive property services
- Companies like IKEA and Volvo Cars for workplace optimization
- Public entities such as the Danish Police for strategic advisory services
- Clients value Coor's tailored service solutions
- High customer satisfaction and retention rates

## Geography

Coor operates primarily in the Nordic region, with significant market presence in Sweden, Norway, Denmark, and Finland. The company has strategically positioned itself to serve a wide array of clients across these countries, leveraging regional expertise to deliver tailored facility management solutions. Key markets include major urban centers where large corporations and public-sector organizations are concentrated. Coor's geographic focus allows it to maintain strong relationships with clients and adapt to regional market dynamics effectively.

- **Sweden** (54%) — Largest market with significant client base
- **Norway** (17%)
- **Denmark** (23%)
- **Finland** (6%)

- Primary operations in Sweden, Norway, Denmark, and Finland
- Key markets include major urban centers in the Nordic region
- Strong regional expertise in facility management solutions
- Strategic positioning to serve diverse client needs across the Nordics
- Focus on adapting to regional market dynamics

## Strategy

Coor's strategic priorities focus on achieving sustainable growth and profitability while maintaining strong business ethics and customer relationships. The company aims to streamline its organization to achieve cost savings and improve operational efficiency. A key strategic goal is to reach a long-term EBITA margin target of 5.5% by 2026. Coor also emphasizes sustainability, integrating environmental and social responsibility into its business model to create value across multiple dimensions.

- **Cost Efficiency** (short-term) — To achieve cost savings and improve margins
- **Sustainability** (long-term) — To integrate environmental and social responsibility
- **Profitability** (medium-term) — To reach a long-term EBITA margin target

- Achieving sustainable growth and profitability
- Streamlining organization for cost savings
- Targeting a long-term EBITA margin of 5.5% by 2026
- Integrating sustainability into business operations
- Maintaining strong business ethics and customer relationships

## Risks

Coor faces several strategic and operational risks, including changes in market conditions and economic environments, which can impact demand for facility management services. The company also encounters sustainability risks and operational challenges related to managing large-scale customer contracts. Financial risks include currency fluctuations, interest rate changes, and liquidity management. Additionally, Coor must navigate competitive pressures in the Nordic facility management market, which can affect pricing and contract renewals.

- **Market Conditions** [high] — Economic downturns can reduce demand for services
- **Operational Challenges** [medium] — Complexity in managing large contracts
- **Currency Fluctuations** [medium] — Exposure to multiple currencies in the Nordic region
- **Competitive Pressures** [high] — Intense competition in the facility management market

- Market condition changes impacting service demand
- Sustainability risks in operations
- Operational challenges in managing large contracts
- Currency and interest rate fluctuations
- Competitive pressures affecting pricing and renewals

## Accounting

Coor's financial reporting is influenced by several critical accounting matters, including revenue recognition from long-term contracts, which can impact the timing of revenue and profit recognition. The company also deals with lease accounting under IFRS 16, affecting balance sheet liabilities and operating expenses. Currency fluctuations can lead to significant translation differences in financial statements. Additionally, Coor must carefully manage provisions and estimates related to contract obligations and potential liabilities, which can affect reported earnings and financial position.

- **Revenue Recognition** — high
- **Lease Accounting** — medium
- **Currency Fluctuations** — medium
- **Provisions and Estimates** — medium

- Revenue recognition from long-term contracts affects timing
- Lease accounting under IFRS 16 impacts liabilities and expenses
- Currency fluctuations lead to translation differences
- Provisions and estimates for contract obligations affect earnings

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*Last updated: 2026-08-11T04:04:51.704129+00:00*
