# Attendo > Clarifo company profile — qualitative business description generated from > the company's filings. Financial statements, charts and ratios are > available on Clarifo (https://www.clarifo.com/en/companies/attendo). ## Overview Attendo is a Nordic care services company that provides elderly care, disability care, individual and family care, and social psychiatry services. Its operations are organized into two business areas, Scandinavia and Finland, with services delivered mainly through local care homes, home care, and outsourced care contracts. ## Products & services • Elderly care homes and home care • Disability care services • Individual and family care • Social psychiatry services • Outsourced care services for public clients - **Care for older people** (72%) — Residential care homes and home care services for elderly people. - **Disabled care** (14%) — Care and support services for people with disabilities. - **Individual & family care and social psychiatry** (11%) — Specialized care services for individuals, families, and psychiatric support needs. - **Other** (3%) — Smaller service lines and ancillary care-related activities. - Elderly care homes and home care - Disability care services - Individual and family care - Social psychiatry services - Outsourced care services for public clients ## Customers Attendo serves people with care needs, including older adults, individuals with disabilities, and clients needing family or psychiatric support services. Its customers also include public-sector buyers and municipalities that procure care capacity through outsourced contracts, while end users are the care recipients and their relatives. - **Older people** (primary) — Buys nursing home and home care services for aging populations and long-term care needs. - **Public-sector clients** (primary) — Municipalities and public authorities procure outsourced care capacity and placements. - **Disabled care clients** (secondary) — Require structured support, housing, and daily assistance tailored to disability needs. - **Individual and family care clients** (secondary) — Need social care, family support, and psychiatric services delivered in local settings. - Older adults needing residential care or home care - People with disabilities requiring daily support - Individuals and families needing social care services - Public clients and municipalities buying outsourced care - Relatives and guardians influencing care choice ## Geography Attendo operates across the Nordic region through two business areas: Finland and Scandinavia. Reported net sales are split between Finland at 58% and Scandinavia at 42%, reflecting a business built around local care delivery and country-specific public funding and regulation. - **Finland** (58%) - **Scandinavia** (42%) - Finland accounts for 58% of net sales - Scandinavia accounts for 42% of net sales - Operations are organized into Finland and Scandinavia business areas - Care delivery is local and tied to municipal and regional systems - Nordic regulation and public funding shape market access ## Strategy Attendo’s strategy centers on efficient care delivery, the right competence, and growth in capacity and service quality across the Nordic region. The company emphasizes organic growth, selective acquired growth, digitalization, and a sustainability-led operating model that supports long-term trust with customers, employees, and public stakeholders. - **Efficient operating model** (medium-term) — Care delivery must be scalable and consistent across many local units. - **Good growth** (medium-term) — New capacity is needed to meet rising care demand from demographics. - **Right competence** (short-term) — Service quality depends on recruiting, developing, and retaining staff. - **Responsibility and sustainability** (long-term) — Public trust and long-term license to operate depend on care quality and ESG performance. - Improve operating efficiency through the Attendo Way - Build the right competence through leadership and training - Expand capacity to meet demographic-driven care demand - Combine organic growth with selective acquired growth - Strengthen quality, digitalization, and social trust ## Risks Attendo is exposed to political and regulatory risk because private care provision depends on public funding, procurement rules, and policy decisions. Operationally, the business is sensitive to staffing availability, capacity utilization, contract renewals, and reputational issues, while financial risk also comes from leases, liquidity, and interest rates. - **Political and regulatory risk** [high] — Private care providers depend on national and municipal decisions on funding and regulation. - **Capacity utilization risk** [high] — Care homes and units need occupancy to absorb fixed operating costs. - **Skilled employee availability** [high] — Care quality and service continuity depend on recruiting and retaining staff. - **Reputational risk** [medium] — Negative media or care-quality issues can reduce contract wins and employee attraction. - **Lease and impairment risk** [high] — New homes and leased properties can trigger right-of-use and goodwill impairment judgments. - Public policy and funding changes can affect private care demand - Staff shortages can limit capacity and service quality - Contract losses or terminations can reduce revenue - Reputational incidents can hurt renewals and recruitment - Lease-heavy operations create balance-sheet and impairment risk ## Accounting Attendo’s accounts are shaped by lease accounting, property development judgments, and impairment testing for goodwill and acquisition-related intangibles. Provisions for onerous contracts and the classification of assets held for sale can materially affect reported assets, liabilities, and operating results, especially when care contracts are ended or new homes take time to fill. - **IFRS 16 leases** — Affects leverage, depreciation, and interest expense - **Goodwill and acquisition-related intangibles** — Can create large non-cash write-downs - **Onerous contract provisions** — Affects operating profit and liabilities - **Assets and liabilities held for sale** — Changes balance-sheet presentation and timing of gains/losses - **Discount-rate assumptions** — Moves lease liabilities and finance costs - IFRS 16 lease liabilities depend on discount-rate judgments - Right-of-use assets may be impaired if contracts underperform - Goodwill and acquisition intangibles require impairment testing - Onerous contract provisions can affect earnings when contracts are loss-making - Assets held for sale arise from own property development projects --- *Last updated: 2026-08-11T04:04:51.040818+00:00*