Verizon Communications Inc
Verizon Communications Inc. is a U.S.-based holding company whose subsidiaries provide wireless, wireline, broadband, and related communications services to consumers, businesses, and government customers. Its core operations are organized into Consumer and Business segments, supported by nationwide wireless networks, fiber assets, and fixed wireless access offerings.
Fiscal year 2025 · change from previous year
Development 2020–2025
Business
Share of revenuePostpaid and prepaid mobile connectivity sold under the Verizon brand.
Fios internet, video, DSL, and fixed wireless access for households.
Mobility, broadband, and device connectivity for enterprise and public sector users.
Managed network, security, voice, and corporate networking solutions.
Carrier, reseller, and other communications-related services.
Products
Reported · share of revenue- Service and Other81.6 %
- Products18.4 %
Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.
Customers
Verizon sells primarily to U.S. consumers who need mobile connectivity, home broadband, and video services, with a large base of postpaid wireless customers. It also serves businesses, public sector entities, carriers, and other organizations that buy mobility, broadband, networking, IoT, and security services for operational connectivity. Distribution runs through company stores, direct sales teams, digital channels, agents, retailers, and resellers.
Households and individual users buying mobile voice/data plans and devices for nationwide coverage and brand reliability.
Homes buying Fios internet, video, DSL, or fixed wireless access for primary or backup home connectivity.
Businesses, government entities, first responders, and schools buying mobility, networking, and security services.
Other carriers, MVNOs, and resellers buying network access, fiber, voice, and IP services.
Strategy
Verizon’s strategy centers on mobility and broadband, supported by continued investment in wireless spectrum, 5G, fiber, and network capacity. The company also emphasizes product portfolio rationalization, digital capabilities, and operational efficiency to support service quality and customer retention. These priorities are intended to reinforce network differentiation in a highly competitive communications market.
These are the core service categories that drive customer demand and recurring connectivity usage.
Spectrum, 5G, and fiber underpin coverage, speed, and service quality.
Simpler products and digital tools can reduce cost-to-serve and support competitiveness.
Geography
Verizon’s business is concentrated in the United States, where it operates one of the largest wireless networks and a substantial fiber footprint. Consumer wireline services are provided in 31 U.S. states and Washington, D.C., while Business serves customers across the U.S. and selected markets internationally. Geography matters because network buildout, spectrum ownership, and regulation are local and capital-intensive, while international activity is limited relative to the domestic base.
Risks
Verizon faces intense competition from national wireless carriers, cable operators, MVNOs, and other connectivity providers, which can pressure pricing and customer retention. Its business is also exposed to cyberattacks, supply-chain disruptions, regulatory oversight, and the high capital intensity of spectrum and network investment. Because the company depends on network reliability and customer trust, service outages or security incidents can have outsized reputational and financial effects.
- Competitive pricing pressureImpact: HighLikelihood: Medium
Wireless and broadband markets are crowded, with rivals using discounts, bundles, and promotions.
Exposure: Consumer and Business connectivity
- Cybersecurity and network disruptionImpact: HighLikelihood: Medium
The company operates critical communications infrastructure and stores sensitive customer data.
Exposure - Supplier and vendor disruptionImpact: MediumLikelihood: Medium
Network equipment and services may be delayed by geopolitical, trade, or logistics issues.
Exposure: Network buildout and maintenance
- Regulatory and policy riskImpact: MediumLikelihood: Medium
Telecommunications services are heavily regulated at federal, state, and local levels.
Exposure
Accounting
Judgemental itemsThese are large indefinite-lived assets whose fair values depend on cash flow and discount-rate assumptions.
Impact: An impairment would reduce reported earnings and asset values.
Handset promotions and service plans can change the timing of recognized revenue and expense.
Impact: Can distort period-to-period comparability in service revenue trends.
Interest-rate and other hedges are marked to market and may require collateral posting.
Impact: Affects other income/expense and balance sheet volatility.
Network operations rely on long-lived infrastructure and contractual obligations.
Impact: Affects fixed charges, depreciation, and future cash commitments.
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Last updated: 24/09/2026