MNDONasdaqServices-Computer Programming ServicesUS GAAP · USD

MIND C.T.I. Ltd

MIND CTI Ltd. develops billing, customer care, analytics, and messaging software for communications service providers and enterprises. The company operates internationally from offices in Israel, Romania, Germany, and the United States, serving customers that need software to manage billing workflows, customer interactions, and enterprise messaging traffic.

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Revenue19.5m USD
−9.3 %y/y
Operating profit (EBIT)2.1m USD
−52.3 %y/y
EBIT margin10.7%
−9.7 ppy/y
Net income2.6m USD
−43.8 %y/y
Free cash flow4.0m USD
−3.5 %y/y

Fiscal year 2025 · change from previous year

Development 2020–2025

0102030m USD2020: 23 m USD2020: EBIT 5.5 m USD20202021: 26 m USD2021: EBIT 6.8 m USD20212022: 22 m USD2022: EBIT 5.5 m USD20222023: 22 m USD2023: EBIT 4.7 m USD20232024: 21 m USD2024: EBIT 4.4 m USD20242025: 19 m USD2025: EBIT 2.1 m USD2025192.1
RevenueOperating profit (EBIT)
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Business

Share of revenue
Customer care and billing software44 %

Billing and customer care applications for wireless, wireline, cable, IP, and quad-play operators.

Enterprise messaging34 %

Messaging software used by enterprises and service providers for communication workflows.

Unified communications analytics22 %

Analytics and call accounting tools for enterprise communications environments.

Products

Reported · share of revenue
49.5%35.3%15.3%FY2025100 %
  • Product Line49.5 %
  • Product Line C35.3 %
  • Product Line B15.3 %

Source: 20-F FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.

Customers

The company sells primarily to communications service providers, including wireless, wireline, cable, IP services, and quad-play carriers that need billing and customer care systems. It also serves enterprises that use messaging, unified communications analytics, and call accounting tools to manage communications activity and related operational workflows.

Communications service providers

Buy billing and customer care applications to manage recurring charges, customer records, and service bundles across multiple network types.

Enterprises

Buy enterprise messaging, unified communications analytics, and call accounting tools to support internal and customer communications.

Cloud and SaaS adopters

Use subscription or SaaS delivery models for billing and messaging functionality rather than owning on-premise software.

Managed service customers

Outsource billing operations to MIND when they want software plus operational support.

Strategy

MIND is focused on expanding its software offering around cloud, 5G, and AI capabilities while retaining its core billing and messaging platform base. It is also working on go-to-market improvements and product integration so it can win new customers and defend long-standing customer relationships in a competitive, long-sales-cycle market.

Technology transformationMedium term

Cloud, 5G, and AI features help keep the platform relevant as customer requirements evolve.

Go-to-market executionShort term

The company operates in a long-sales-cycle market where sales effectiveness directly affects revenue growth.

Product and acquisition integrationMedium term

Integration can improve customer coverage and broaden the offering across billing, messaging, and analytics.

Geography

2025

MIND sells globally, with reported revenue concentration in Europe, the Americas, and the rest of the world. The company operates from Israel, Romania, Germany, and the United States, which supports delivery and customer support across its main commercial regions.

Europe62 %
Americas36 %
Other countries (US filing)2.1 %

Share of the revenue the company reports by geography.

Risks

The business is exposed to customer churn, contract non-renewals, and pricing pressure in a market shaped by consolidation and cost reduction. Because revenue is concentrated in software and support relationships with communications customers, changes in a small number of accounts or shifts in industry spending can have a noticeable effect on results.

Sorted by severity
LowMediumHighLowMediumHighImpact →Likelihood →Major customer non-renewal1Customer churn and spending delays2Pricing pressure from AI-enabled competitors3Long sales cycles4
Impact is the risk’s severity and likelihood how probable it is over the next few years, both assessed from the company’s reports. Numbers match the list.
  1. Major customer non-renewalImpact: HighLikelihood: High

    A named customer has notified the company of non-renewal effective March 2027, reducing future revenue visibility.

    Exposure: Concentrated customer base

  2. Customer churn and spending delaysImpact: HighLikelihood: High

    Consolidation and budget caution can delay upgrades, renewals, and new implementations.

    Exposure: Recurring software revenue

  3. Pricing pressure from AI-enabled competitorsImpact: MediumLikelihood: High

    New AI-driven solutions are intensifying competition and forcing customers to focus on cost reduction.

    ExposureBillingMessagingAnalytics software
  4. Long sales cyclesImpact: MediumLikelihood: High

    Enterprise and carrier software sales often take time to close, which makes revenue timing uneven.

    Exposure: New logo wins

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Accounting

Judgemental items
Revenue recognition by contract type

License, SaaS, managed service, and outsourced billing arrangements can recognize revenue at different points in time.

Impact: Affects reported revenue timing and quarterly comparability

Deferred revenue

Upfront billing for software and services creates liabilities until performance obligations are satisfied.

Impact: Affects balance sheet and near-term revenue conversion

Goodwill and intangible assets

The company carries material goodwill and intangibles from prior acquisitions that may need impairment testing.

Impact: Could create non-cash charges if cash flows weaken

Lease liabilities

Office and facility leases are capitalized under lease accounting.

Impact: Affects leverage metrics and EBITDA-style analysis

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Last updated: 28/09/2026