KEY-PLNYSENational Commercial BanksUS GAAP · USD

KeyCorp

KeyCorp is a U.S.-based bank holding company headquartered in Cleveland, Ohio, with KeyBank as its principal banking subsidiary. It provides retail and commercial banking, leasing, investment management, consumer finance, student loan refinancing, mortgage servicing, and investment banking services through two core segments: Consumer Bank and Commercial Bank.

Revenue7,513m USD
+62.7 %y/y
Net income1,829m USD
+1,236.0 %y/y
Free cash flow2,208m USD
+232.5 %y/y

Fiscal year 2025 · change from previous year

Development 2020–2025

02,0004,0006,0008,000m USD2020: 6,715 m USD20202021: 7,292 m USD20212022: 7,272 m USD20222023: 6,413 m USD20232024: 4,619 m USD20242025: 7,513 m USD20257,513
RevenueOperating profit (EBIT)

Business

Share of revenue
Consumer Bank45 %

Retail banking, small business banking, deposits, consumer lending, cards, and wealth services for individuals and smaller clients.

Commercial Bank40 %

Commercial lending, cash management, capital markets, leasing, and specialized services for middle-market and institutional clients.

Wealth and Investment Services8 %

Trust, custody, portfolio management, financial planning, and investment management for affluent and institutional clients.

Investment Banking and Capital Markets5 %

Underwriting, debt placement, brokerage, and advisory services delivered through nonbank subsidiaries.

Specialty Finance and Servicing2 %

Commercial mortgage servicing, special servicing, student loan refinancing, and related niche finance products.

Products

Reported · share of revenue
31.9%31.5%19.3%16.9%FY2025100 %
  • Trust and Investment Services31.9 %
  • Investment Banking and Debt Placement31.5 %
  • Cards and Payments19.3 %
  • Service Charges On Deposit Accounts16.9 %
  • Other Noninterest Income0.5 %

Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.

Customers

Key serves individuals, small businesses, middle-market companies, and larger corporate and institutional clients. The Consumer Bank focuses on households and small businesses across its branch footprint, while the Commercial Bank targets borrowing, cash management, and capital markets needs of middle-market clients. It also serves wealth, trust, retirement, foundation, and endowment clients through investment management and fiduciary services.

Consumers and households

Buy checking, savings, cards, mortgages, home equity, and digital banking because Key aims to be their primary bank.

Small businesses

Use deposits, treasury services, lending, and advisory support for day-to-day operating needs.

Middle-market commercial clients

Buy commercial loans, cash management, leasing, and capital markets solutions for growth and working capital.

Wealth and fiduciary clients

Purchase trust, custody, portfolio management, and financial planning services to preserve and grow assets.

Institutional and nonprofit clients

Use investment management, custody, and retirement-plan services for asset administration and governance.

Strategy

Key’s strategy is to deepen relationship banking, grow profitably, and remain disciplined on capital and risk. Management is also focused on simplifying the business, expanding targeted client relationships, and building differentiated fee businesses such as investment banking, trust, and investment services.

Relationship primacyShort term

Primary-bank relationships improve deposit stickiness, cross-sell, and long-term client value.

Targeted fee growthMedium term

Fee businesses diversify revenue away from spread income and improve franchise quality.

Operational simplificationMedium term

A simpler operating model should improve execution, efficiency, and risk management.

Capital and risk disciplineLong term

Strong capital and conservative underwriting support resilience across credit cycles.

Geography

Key’s business is concentrated in the United States, and management states that the majority of revenue comes from U.S.-domiciled customers. The bank operates through 940 full-service branches and 1,120 ATMs across 15 states, with additional offices and digital channels extending reach beyond the branch network. Foreign-country revenue was immaterial in the latest filing, so the company’s performance is primarily driven by U.S. credit, deposit, and regional economic conditions.

Risks

Key’s main risks come from credit exposure, interest-rate sensitivity, deposit competition, and operational/regulatory complexity typical of a large regional bank. The company also has meaningful exposure to commercial real estate, commercial and industrial lending, and third-party/technology dependencies, which can amplify losses or disrupt service if the economy weakens or systems fail.

Sorted by severity
LowMediumHighLowMediumHighImpact →Likelihood →Commercial real estate and commercial credit losses1Interest-rate and funding risk2Operational and cyber risk3Strategic execution risk4Regulatory and compliance risk5
Impact is the risk’s severity and likelihood how probable it is over the next few years, both assessed from the company’s reports. Numbers match the list.
  1. Commercial real estate and commercial credit lossesImpact: HighLikelihood: Medium

    The loan book is concentrated in C&I, CRE, and commercial leases, so a downturn can raise charge-offs and provisions.

    Exposure: Commercial Bank lending and leasing

  2. Interest-rate and funding riskImpact: HighLikelihood: Medium

    Bank earnings depend on spread income, and deposit mix or rate changes can compress margins and liquidity.

    Exposure: Net interest income and deposits

  3. Operational and cyber riskImpact: HighLikelihood: Medium

    The bank relies on technology, third parties, and digital channels, making outages or breaches potentially costly.

    ExposureDigital bankingPaymentsOutsourced services
  4. Strategic execution riskImpact: MediumLikelihood: Medium

    Expected benefits from simplification, fee growth, and relationship banking may not fully materialize.

    Exposure: Corporate strategy and franchise growth

  5. Regulatory and compliance riskImpact: MediumLikelihood: Low

    As a bank holding company, Key faces extensive supervision, capital rules, privacy, and cybersecurity requirements.

    ExposureCapitalLiquidityConduct compliance

Accounting

Judgemental items
Allowance for credit losses

Provisioning depends on macro assumptions and portfolio performance, so it can swing earnings materially.

Impact: Loan loss expense and reserve levels

Goodwill impairment

Management notes goodwill is tested against fair value and could be written down if expected cash flows weaken.

Impact: Earnings and reported equity

Fair value measurements

Capital markets, securities, and derivative positions require valuation estimates that can move with markets.

Impact: Noninterest income and balance sheet values

Fee revenue timing

Investment banking, debt placement, and servicing fees can be lumpy and depend on transaction closings.

Impact: Quarter-to-quarter revenue comparability

Publicly listed companies with a comparable business focus.

Last updated: 24/09/2026