Backblaze, Inc.
Backblaze, Inc. sells cloud storage and backup services built around two core offerings: B2 Cloud Storage for object storage and Backblaze Computer Backup for endpoint backup. The company also sells higher-performance and enterprise-oriented storage features as it moves up-market, including B2 Overdrive and enterprise administration tools. Its business is designed to be simple to deploy, low-cost, and easy to integrate through a self-serve model plus a growing network of MSPs, channel partners, and technology alliances. Backblaze serves a broad mix of individuals, developers, SMBs, and larger organizations that need scalable storage, backup, and data resilience. It operates as a U.S.-listed software and cloud infrastructure company with a globally distributed customer base and data center footprint.
Fiscal year 2025 · change from previous year
Development 2020–2025
Business
Share of revenueObject storage and IaaS-style cloud storage used for backups, archives, application storage, and data-intensive workloads.
Subscription backup software that automatically protects laptops and desktops for individuals and businesses.
Higher-performance and administration features such as B2 Overdrive and enterprise controls that support larger customers.
Powered By Backblaze, MSP, channel, and technology-partner offerings that embed Backblaze storage into third-party solutions.
Products
Reported · share of revenue- Consumption Based Arragments52.9 %
- Subscription Based Arrangements46.8 %
- Point In Time Arrangements0.3 %
Source: 10-K FY2025, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.
Customers
Backblaze sells to a wide customer base that includes individuals, developers, MSPs, SMBs, and large enterprises. The company specifically calls out media, AI innovators, creative agencies, academic institutions, government agencies, research institutes, and gaming companies as end markets using its storage and backup services. Many customers buy Backblaze because it offers straightforward pricing, ease of use, and interoperability across multi-cloud and partner ecosystems. MSPs and resellers use the platform to deliver backup, archive, hybrid cloud, and ransomware-protection services to mid-market organizations that lack internal IT resources. Larger customers are increasingly important as the company expands direct sales and introduces enterprise features designed to support more complex deployments.
Buy Computer Backup for automatic protection of personal laptops and desktops, mainly because the service is simple and flat-rate.
Use B2 Cloud Storage as a storage foundation for applications, backups, synchronization, and software integrations.
Buy storage and backup capacity to deliver backup, archive, hybrid cloud, and ransomware-protection services to their own customers.
Purchase enterprise-oriented storage, administration, and performance features for larger-scale data workloads and multi-user environments.
Embed Backblaze storage into their own offerings to expand distribution and keep the customer relationship under their own brand.
Strategy
Backblaze is trying to move from a consumer/self-serve storage brand toward a broader enterprise and AI-oriented platform. Management is investing in direct sales, channel partners, MSPs, and technology alliances to reach larger customers and expand distribution without relying only on self-service acquisition. The company is also adding higher-value features such as enterprise controls, multi-region selection, and B2 Overdrive to increase wallet share and support more demanding workloads. These moves are intended to deepen retention, improve upsell opportunities, and make Backblaze more relevant for AI/ML training, analytics, media processing, and hybrid cloud use cases. International expansion, including the Canada data center launch, is another priority because it broadens the addressable market and reduces dependence on the U.S. alone.
Higher-performance and enterprise features broaden the addressable market and support larger contracts.
MSPs, channel partners, and technology alliances extend reach into mid-market and specialized verticals at lower acquisition cost.
A larger global footprint reduces dependence on U.S. demand and opens new customer acquisition opportunities.
Higher engagement and more data utilization improve net revenue retention and support recurring revenue growth.
Geography
Q1/2026Backblaze is headquartered in the United States and has historically focused its sales and marketing efforts there, but its customer base spans more than 175 countries. Management disclosed that 27% of total revenue came from outside the United States for the three months ended March 31, 2025, and 29% for the three months ended September 30, 2025; for the full year 2025, 28% of revenue originated outside the United States. The company operates leased data center space in California, Arizona, Virginia, Toronto, and Amsterdam, which supports its cloud infrastructure and international service delivery. It also launched a new data center region in Canada in January 2025 to extend reach in that market. Geography matters because Backblaze’s storage business depends on distributed infrastructure, local partner relationships, and the ability to serve customers with low-latency and compliance-sensitive deployments.
Share of the revenue the company reports by geography.
Risks
Backblaze faces the risk profile typical of a cloud storage and backup vendor that competes on price, reliability, and ease of use. Management explicitly says the company has a history of cumulative losses and does not expect to be profitable for the foreseeable future, so execution on growth and cost discipline remains important. Service outages, data loss, or delays in data availability could quickly damage trust because customers rely on the platform for backup and resilience. The company also depends on third-party vendors and suppliers, including data center and hard drive providers, which creates supply, capacity, and service-disruption risk. In addition, cybersecurity attacks, intellectual property disputes, and failure to keep pace with new features or competitive offerings could weaken the brand and slow customer acquisition.
- Service disruption or data lossImpact: CriticalLikelihood: Medium
Customers use the platform for backup and storage, so outages or delayed access can directly damage reputation and renewals.
Exposure: Cloud infrastructure and customer trust
- Unprofitable operating modelImpact: HighLikelihood: High
The company states it has a history of cumulative losses and does not expect to be profitable for the foreseeable future.
Exposure: Company-wide
- Competitive pricing pressureImpact: HighLikelihood: High
The market is intensely competitive, and Backblaze competes on affordability and simplicity against larger cloud vendors.
Exposure: B2 Cloud Storage and backup services
- Cybersecurity attackImpact: HighLikelihood: Medium
Stored customer data and cloud systems are attractive targets, and a breach could create legal, operational, and reputational damage.
Exposure: Customer data and platform security
- Supplier and infrastructure dependenceImpact: MediumLikelihood: Medium
The company relies on third-party data center and hard drive providers, which can create shortages or cost spikes.
Exposure: Infrastructure capacity and cost base
Accounting
Judgemental itemsDifferent recognition patterns affect the timing of reported revenue and comparability between quarters.
Impact: Deferred revenue, revenue timing, and ARR conversion
Customers may pay in advance for periods up to five years, creating a liability that converts into revenue over time.
Impact: Balance sheet liability and future revenue visibility
A 2025 extension of useful lives reduced depreciation expense, showing that estimates can materially affect operating margins.
Impact: Depreciation expense and EBITDA-like metrics
Leased facilities and infrastructure obligations affect reported assets, liabilities, and cash flow presentation.
Impact: Operating lease liabilities and capital intensity
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Last updated: 24/09/2026