Accuray Incorporated
Accuray Incorporated is a radiation therapy company that develops, manufactures, sells, and supports systems used to deliver highly precise radiation treatments. Its core platforms—CyberKnife and TomoTherapy (including Radixact)—combine treatment delivery hardware with planning and data management software to treat complex cases and streamline more routine cases. The business model is built around capital equipment sales with long, variable sales and installation cycles, supplemented by recurring service, upgrades, and software-related revenue. Accuray sells globally through a mix of direct sales (notably in the U.S. and key international markets) and distributors, with revenue reported across the Americas, EIMEA, Japan, China, and Asia Pacific.
Fiscal year 2026 · change from previous year
Development 2021–2026
Business
Share of revenueCapital sales of radiation treatment systems including delivery hardware and associated system components.
Recurring service plans and support activities including maintenance, warranty, and field service for the installed base.
Hardware and software upgrades, enhancements, and simplifications sold to existing customers to extend system capability and life.
Treatment planning and data management software, including capitalized software developed for sale.
Products
Reported · share of revenue- Services57.0 %
- Products43.0 %
Source: 10-K FY2026, revenue the company reports per product line (SEC XBRL). Shares are of the lines shown and add up to 100 %.
Customers
Accuray primarily sells to hospitals, cancer treatment centers, and stand-alone radiation therapy facilities that invest in radiation therapy platforms and then operate them over many years. Purchases are typically large, project-based capital decisions influenced by clinical performance, physician adoption, reimbursement dynamics, and the customer’s ability to build or renovate a treatment room for installation. Outside the U.S., sales often occur through distributors, sales agents, and tender processes, which can shift purchasing timing and increase dependence on local regulatory approvals. The company also has concentration risk: it has disclosed that one customer represented 10% or more of total net revenue in multiple fiscal years, making order timing and renewal behavior from that customer important to results.
Buy platforms plus multi-year service to expand/upgrade radiation oncology capabilities and standardize across sites.
Purchase CyberKnife/TomoTherapy systems and upgrades to differentiate on precision, throughput, and treatment flexibility.
Procure systems through tenders and formal purchasing processes; timing depends on budgets, approvals, and site readiness.
Resell into markets where Accuray relies on local coverage, regulatory navigation, and tender participation.
Collaborate on research programs and clinical studies that support new indications, evidence generation, and adoption.
Strategy
Accuray’s strategy centers on advancing and simplifying its CyberKnife and TomoTherapy/Radixact platforms while supporting a global installed base through service plans, upgrades, and software. Because platform sales can take six to 30 months from first contact to a backlog-qualifying contract, execution priorities include improving sales conversion, managing backlog quality (cancellations/age-outs), and coordinating installation readiness with customers. The company also emphasizes disciplined manufacturing and supply planning—evidenced by inventory build to meet expected demand—while controlling installation, warranty, and maintenance costs. R&D and collaborations with selected hospitals and research institutions are used to validate feasibility, educate physicians, and support regulatory clearances for modifications, upgrades, and new indications.
Revenue recognition depends on site readiness and installation timing, making forecasting and cash flow sensitive to delays and cancellations.
Platform competitiveness depends on clinical performance, usability, and the ability to launch enhancements on time and at controlled cost.
International growth relies on local market access, tender participation, and regulatory approvals, supported by offices and distributors.
Geography
Accuray reports revenue across five regions: the Americas, EIMEA, Japan, China, and Asia Pacific, reflecting a globally distributed customer base. For the nine months ended March 31, 2025, EIMEA was the largest region by net revenue (105.3m), followed by China (93.9m), the Americas (58.4m), Japan (38.2m), and Asia Pacific (35.1m). The company sells directly in the U.S. and maintains international offices in Switzerland (Morges), Hong Kong, Shanghai, and Tokyo, with direct sales staff in much of Western Europe, Japan, India, and Canada. Distributor coverage extends across Europe, Russia, the Middle East, Africa, Asia Pacific, and Latin America, which increases exposure to local regulatory approvals, tender dynamics, and foreign currency movements.
Risks
Accuray’s revenue is exposed to long and variable sales and installation cycles for CyberKnife and TomoTherapy systems, which can create quarter-to-quarter volatility and make backlog conversion sensitive to customer site readiness. Customer concentration is a disclosed risk, as one customer has represented 10% or more of total net revenue in multiple years, so deferrals or cancellations can materially affect results. The company operates in a heavily regulated environment where upgrades, modifications, and new indications may require FDA 510(k) clearances or other international approvals, and failure to obtain/maintain approvals can block sales in specific countries. Additional risks include cybersecurity threats affecting sensitive data and operations, intellectual property litigation or protection challenges, and compliance risks tied to financial relationships with physicians and customers (e.g., grants, prior loans, volume-related arrangements).
- Customer concentration and order volatilityImpact: HighLikelihood: High
A single customer represented 10% or more of total net revenue in multiple years; reduced orders or deferrals could materially impact results.
Exposure: Revenue concentration
- Backlog conversion and long installation cycleImpact: HighLikelihood: High
Time from first contact to backlog-qualifying contract can be 6–30 months and revenue recognition depends on customer room preparation; cancellations and delays are hard to forecast.
Exposure: Revenue timing and cash flow
- Regulatory approval and compliance riskImpact: HighLikelihood: Medium
Upgrades, modifications, and new indications may require FDA 510(k) or other approvals; failure to obtain/maintain approvals prevents marketing and sales in affected countries.
Exposure: Market access
- Cybersecurity and sensitive data protectionImpact: MediumLikelihood: Medium
The company regularly experiences cybersecurity incidents and relies on third parties; breaches could disrupt operations and compromise sensitive information/PHI.
Exposure: Operational disruption and legal/regulatory
- Intellectual property enforcement and litigationImpact: MediumLikelihood: Medium
IP is difficult and costly to protect; adverse outcomes in infringement disputes could disrupt component supply or prevent sales of products/components.
Exposure: Product continuity and legal costs
Accounting
Judgemental itemsAllocation across systems, installation, service, and upgrades requires judgment; changes can shift timing and mix of recognized revenue.
Complex manufacturing and product phase-in/phase-out can create inventory overruns and write-down risk, impacting gross margin.
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Last updated: 24/09/2026